Privacy Policy

Brookside Flavors and Ingredients (“BFI,” “we,” “us,” and “our”) is committed to protecting your privacy. This Privacy Policy, which is part of our Terms and Conditions describes the information we collect through our Site, (the “Site”), how we use and share it, and how you can make choices about our use of that information.  

Please note that this Privacy Policy may be updated from time to time, so please check back regularly. By using the Site after we have posted an updated Privacy Policy, you agree to that updated Privacy Policy.

By using the Site and communicating with us through the Site, you consent to our collection, use, and sharing of information as described in this Privacy Policy.

Information We Collect and Sources

Information You Provide to Us 

You may browse the Site without submitting any personally identifiable information (“Personal Information”) to us. We collect Personal Information, such as your name, email address and telephone number when you voluntarily provide it to us. Below are the ways in which you might provide us with your Personal Information:

  • If you send us Personal Information in response to job opportunities at BFI;
  • If you fill out our online contact form to request a product sample or other information; and
  • In connection with any other inquiries to BFI or any other place on the Site where you knowingly volunteer Personal Information. 

Information Automatically Collected 

We may also collect anonymized data about users from your devices when you interact with the Site. We or our third-party service providers, including Google Analytics, and Zoominfo (each, “Service Provider,” together, “Service Providers”) may collect some of this information through cookies or other tracking technologies. This anonymized user data may include the IP address of the device you use to access the Site, the browser type, domain names, time and date of visits to the Site, referring web site, landing page, search terms, web pages viewed, time spent on a web page, and links clicked. Session cookies are temporary cookie files that are erased from your device when you close your browser. Persistent cookies are cookie files that stay in one of your browser’s subfolders after you close your browser. We do not use persistent cookies.  We may use information from session cookies to analyze how visitors use our Site so we can improve the quality of the Site and our marketing and provide you with a better experience. 

You are not required to accept cookies from the Site.  Your web browser allows you to disable the cookies function or delete existing cookies, including from our Service Providers. Please review Google Analytics’  terms of use and privacy policy and Zoominfo’s privacy policies to learn more about how they may collect and use information. However, if you disable cookies, you may not be able to access certain features on the Site.

Do Not Track (DNT) Requests

When you use our Site, third parties may collect information about your activities on our Site. Some browsers have incorporated Do Not Track (“DNT”) preferences. As there is not yet an industry-standard DNT protocol on how to interpret DNT signals, we do not honor DNT signals from browsers at this time.  However, you may refuse or delete cookies to prevent some tracking activities. To find out more about cookies (and how to adjust your browser settings) visit

How We Use Your Information

We or our Service Providers may use your Personal Information for the following purposes:

  • To respond to inquiries and sample requests from you and communicate with you, including through our email list;
  • To ensure and improve the quality of our Site, such as research and analytics; and
  • To detect, investigate, and protect against any activities that may violate our policies or the law and to establish, defend against, or enforce any related claims

How We Use and Share Your Information 

We do not rent or sell Personal Information to any third parties.

We may share your Personal Information with our Service Providers that help us operate and provide services in connection with our business and the Site as described above.  

We may use independent contractors or consultants to perform services for BFI. These individuals and entities may have access to Personal Information only as needed to perform their functions and are obligated to maintain the confidentiality of any Personal Information collected from the Site.

We also reserve the right to disclose and use Personal Information and other information in special circumstances, including to enforce this Privacy Policy or any other part of our Terms, to comply with legal process or law enforcement, to address actual or suspected fraud or other illegal activity, to protect our property or rights, to protect the rights and safety of anyone, or for other reasons we determine in good faith are necessary, appropriate to protect our business or members of the public, or as required by law.  If we ever merge with, are acquired by, or otherwise consolidate with another organization, Personal Information may be transferred along with our other assets.  

Third-Party Sites

The Site may contain links to third-party Sites (“Third-Party Sites”). Third-Party Sites may collect information about you when you interact with them through links on our Site. If you follow any link to a Third-Party Site, you should review those Sites’ privacy policies to find out how they protect your privacy.  We are not responsible for Third-Party Sites or their privacy practices. 

Record Retention 

We will keep your Personal Information for as long as we need it, or as otherwise prescribed by law, for the purposes set out in this Privacy Policy. 


We use reasonable efforts to safeguard your Personal Information. Of course, no transmission over the Internet, including through or initiated on our Site, can be guaranteed to be 100% secure, so you provide your Personal Information at your own risk.

Your Choices Regarding Our Use of Your Personal Information

If you wish to update or correct the information we have for you, please contact [email protected].


We do not knowingly collect information from or about children under the age of 13. If you are a parent or guardian and believe your child under 13 may have provided Personal Information through the Site, please contact [email protected].

Changes to this Privacy Policy

The BFI reserves the rights to modify this Privacy Policy from time to time without notice to you.  If we make substantial material changes to our Privacy Policy, we will notify you. The BFI may update this Privacy Policy by posting a new version on this web page.


For any questions you may have about this Privacy Policy or our data practices or if you wish to opt out of receiving further information from us, please email [email protected]

This Privacy Policy is governed by the laws of the State of New York. You agree that any proceeding relating to use of this site or this Policy must be filed exclusively in the appropriate courts located in New York County, New York, and you submit to the jurisdiction of those courts and waive any objection to venue in those courts based on an inconvenient forum or any other reason.

Last Updated:_______________

Information for California Residents Subject to the California Consumer Privacy Act

The California Consumer Privacy Act of 2018, as amended by  the California Privacy Rights Act of  2020 (together here referred to as the “CCPA”) provides California residents with certain rights regarding their personal information.  For example, the CCPA gives California consumers the right to know the categories and particular personal information BFI has collected about them and the purposes for which it is collected or shared and the right to ask us to delete or correct their personal information.

This section provides BFI’s privacy notice for California residents.  It supplements the Privacy Policy set forth above.  Please review the above Privacy Policy for additional information about how we may obtain and share information collected for other business or legal purposes.

The Categories of Personal Information We Collect

During the preceding 12 months, through this site and other categories of sources (for example current, former and prospective employees, customers and suppliers), BFI may have collected the categories of information about California residents detailed in our Privacy Policy under the heading, “Information We Collect” and this collection may have included the following information:

  • Identifiers and certain “Personal Information” as defined in California Civil Code section 1798.80, subsection (e);
  • Commercial information such as customer and supplier records;
  • Internet or electronic network activity information about your interaction with the Site;
  • Professional or employment-related data;
  • Characteristics of protected classifications under California law; and/or
  • Audio, electronic or visual information.

Purpose of Collecting Consumer Information – How We Use and Disclose It

BFI uses and discloses the above categories of information we collect about California residents for the business purposes and pursuant to the terms detailed in our Privacy Policy under the heading, “How We Use and Share Your Information, “ which also describes the categories of third parties to whom such information is disclosed. Please read that section of our Privacy Policy carefully. We retain personal information for no longer than is reasonably necessary for the purposes for which it was collected.

How California Residents Can Exercise Their Rights Under the CCPA

As mentioned above, California residents have the right to (1) know the categories and specific pieces of  personal information BFI has collected about them and obtain a transportable copy; (2) ask us to delete their personal information; (3) ask us to correct inaccurate personal information; (4) opt out of the sharing of personal information; and (5) no retaliation. This section explains how to exercise those rights.

Requests For Access To, Deletion or Correction of Information Collected About You 

If you would like to make a request that we disclose to you information about our collection or use of your personal information or request that we delete or correct your personal information, you may call our CCPA consumer request line at (888) XXX-XXXX  You can also send us an email at [email protected] or submit a request through our website by clicking this link.  Please note, we may need to obtain specific information from you to confirm your identity and to ensure that you have the right to access information and exercise certain rights under the CCPA.  As a result, a representative may contact you to request additional information to verify your identity. 

Disclosure of Information

Once your identity is verified, we will disclose to you the personal information you have requested, including:

  • The categories of personal information about you we have collected;
  • The specific pieces of personal information about you we have collected;
  • The categories of sources from which we have collected your personal information;
  • Our business or commercial purpose(s) for collecting or sharing your personal information;
  • The categories of third parties to whom we have disclosed your personal information; and
  • If we disclosed personal information about you for a business purpose, the categories of information that each category of recipient received.

Deletion of Information

Once your identity is verified, you can request that we delete the personal information we have collected from you. There are certain exceptions and we reserve the right to deny your request if retaining the information is reasonably necessary for us or our service providers to:

  • Complete the transaction for which we collected your information, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated by you within the context of our ongoing business relationship with you, or perform a contract between you and BFI;
  • Help to ensure security and integrity to the extent that the use of your personal information is reasonably necessary and proportionate for those purposes;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another California resident to exercise that consumer’s right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws when our deletion of the information is likely to render impossible or seriously impair the ability to complete such research, with your consent;
  • Enable solely internal uses that are reasonably aligned with the expectations of you based on your relationship with us and compatible with the context in which the consumer provided the information;
  • Comply with legal obligations.

Correction of Information

Once your identity is verified, you can request that we correct inaccurate personal information that we have collected from you. Once received, we will use commercially reasonable efforts to correct the inaccurate personal information.

California Residents’ Right to Opt Out 

Under the CCPA, California residents have the right to opt out of having their personal information sold to third parties or shared with third parties for the purposes of cross-context behavioral advertising or targeted advertising. We do not currently sell or share your information with third parties in a manner that constitutes a “sale” or “sharing” under the CCPA and we have not done so in the preceding 12 months. We may share your personal information with other entities as described in our Privacy Policy.

California Residents’ Right of No Retaliation

We may not discriminate against a California resident because the resident exercised rights under the CCPA, including, but not limited to, by:

  • Denying you goods or services;
  • Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
  • Providing you a different level or quality of goods or services; 
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services; or
  • Retaliating against an employee, applicant for employment, or independent contractor for exercising their rights under the CCPA

Appointment of Agent to Assist You

You have the right to appoint an agent to make requests under the CCPA to obtain or delete information about you.  Such authorization must be done in writing and we may deny a request if the agent does not submit sufficient proof that you authorized the agent to act on your behalf. 

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