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Company Overview 

Brookside Flavors & Ingredients LLC (“BFI” or the “Company”) is a leading manufacturer and developer of healthy and natural flavors and ingredients for the food and beverage industries. Our core mission is to partner with our customers to provide value-added solutions, creating highquality, healthy, natural, and good-for-you products that drive consumer preference and demand. 

BFI is well positioned for sustainable growth across broad category segments, supported by ownership with a strategy to acquire companies that complement our growth.  Our success comes from offering both sweet and savory expertise, market-leading customer service, high response rates, and a high-touch, hands-on commercial approach. We aim to be partners that our customers can firmly rely on, so that they have “No sleepless nights.” Our experienced R&D team has unique, enhanced technical capabilities that allow us to partner seamlessly with our customers. We recently completed major capital improvements to strengthen our capabilities and customer interactions at our locations in Addison, IL, and Branchburg, NJ. Our entrepreneurial culture, passion for serving customers with world-class expertise, and creative ideas make us unique. Our continued growth will be driven by both organic initiatives and an active acquisition strategy. BFI is privately owned by Brookside Equity Partners, a private investment company with roots dating back over 45 years and a capital base of family offices and other long-term investors. Brookside Equity Partners is known for its long-term approach to building successful businesses and partnering with leadership teams to achieve strategic growth objectives.

Position Overview:

The Business Systems Analyst (BSA) plays a critical role in managing and optimizing the company’s business applications—particularly ERP, CRM, inventory, and quality systems—across all departments. This person acts as the internal owner of business systems, working closely with cross-functional leaders and managing relationships with external IT and software vendors. The BSA ensures systems are aligned with operational, financial, and strategic goals, despite the absence of an internal IT department. The Business Systems Analyst (BSA) will bridge the gap between raw data and business decision-making, including data modeling, dashboard design, and user collaboration.

Key Responsibilities

• System Ownership & Optimization
  • Serve as the internal expert on ERP, CRM, and other core business systems. 
  • Document and optimize business processes across departments (Finance, Supply Chain, Sales, Quality).
  • Manage system configurations, roles/permissions, dashboards, and reporting needs.
  • Manage enterprise data visualization tools (e.g., Microsoft Power BI, Tableau, etc).
• Cross-Functional Support
  • Translate business needs into functional requirements for ERP and related systems.
  • Support Finance with reporting, BOM costing, inventory reconciliations, and master data management.
  • Work with Sales and Customer Service on CRM workflows and customer integration (EDI/portal).
• Vendor & Project Management
  • Act as point-of-contact with external IT service providers and consultants. Lead small-to-mid-size system improvement or integration projects.
• Reporting & Analytics
  • Reporting & Analytics
  • Build and maintain operational and financial dashboards (e.g., in Excel, Power BI, or ERP reporting tools).
  • Establish and uphold standards for data model documentation, dashboard layout, and performance.
  • Analyze system data to identify inefficiencies or improvement opportunities.
• Governance & Data Integrity
  • Maintain data accuracy and completeness across platforms.

Qualifications and Experience:

• 3–5+ years of experience in business systems analysis or similar role
• 3+ years of combined experience in data modeling, Power BI development, or related analytics roles.
• Experience with ERP systems (NetSuite, Sage X3, or similar)
• Strong understanding of business processes in manufacturing or food/CPG industries
• Demonstrated ability to manage external IT vendors or MSPs
• Strong Excel skills and familiarity with data/reporting tools
• Power BI or similar dashboard/reporting experience
• Familiarity with flavors or ingredients industry (batch production, BOMs, quality control)
• Experience with CRM tools (e.g., Salesforce, HubSpot), EDI, or PLM systems •          Project management or Six Sigma experience a plus

Key Skills:

• Strong business acumen and proven business partnering including the maturity and awareness to achieve the appropriate balance between supporting and challenging the business • Strong leader and developer of people; committed to retaining an inclusive environment
• Self-confident and highly motivated with a willingness to challenge status quo.
• Ability to multi-task and work independently, productively, and proactively 
• High energy, flexibility, intellectual curiosity
• Strong critical thinking and analytical capabilities. 
• Ability to work and communicate with a diverse group of cross functional teams
• Skilled at establishing and developing external relationships with key partners and customers.
• Attention to detail and accuracy is an absolute must

Cultural Fit

• Strong voice for the BFI values and culture
• A “can-do” attitude with respect for co-workers, suppliers, and customers
• Ability to foster a positive and collaborative work environment across all levels and functions
• Strong focus on continuous improvement
• Strong work ethic, entrepreneurial attitude, and ownership mindset
• A collaborative partnership mentality combined with strategic and analytical rigor •    Humility, high integrity and impeccable ethics

BFI’s Values:

• Cultivate Wildly Excited Customers: The customer is always the top priority. Every day the team is hyper-focused on making our clients love BFI. Someone who embraces the values makes every decision, no matter how big or small, with the customer top of mind. They put themselves in the customers’ shoes and make their experience better. That way, the team creates Wildly Excited Fans of the customers and of each other. If customers aren’t wildly excited about Brookside’s people and their service and products, then the level of service expected was not achieved.
• We Do The Right Things: What do you do when no one else is looking? Brookside’s teams act with integrity and honesty and focus on putting themselves in the shoes of others with safety top of mind.
• Find a Better Way: A diverse culture of innovation and continuous improvement. Constantly seeking personal and professional growth to drive customer success.
• Build for Durability: Brookside wants to create something worth creating, that will endure the test of time and is respectful of the planet. They do this by relentlessly focusing on the customer’s success, creating high quality, Healthy, Natural, Good for You products, and planning for long-term growth and scale. They’re grounded in humility and driven by ambition and success for all their key stakeholders.
• Teams on a Mission: Above all, they’re a team. That means they show up for each other, act with empathy, and bring their authentic selves to work every day. Growing this company is not for personal gain, but for each other, with the mission in mind.
• Make Something Better – Today: Hungry; passionate, and in love with new challenges. You don’t hear a lot of “I don’t know how” or “I can’t” at BFI. When faced with a hurdle, the team jumps with creativity.

Compensation and Benefits:

BFI offers an attractive compensation package, including a base salary, performance bonus.

Disclaimer:

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.  It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation.  As such, the incumbent may perform other duties and responsibilities as required.